Apple warrants the included Apple-branded hardware product and Apple-branded accessories against defects in materials and workmanship for two years from the date of original retail purchase. Apple does not warrant against normal wear and tear, nor damage caused by accident or abuse. To obtain service, call Apple or visit an Apple Retail Store or an Apple Authorized Service Provider—available service options are dependent on the country in which service is requested and may be restricted to the original country of sale. Call charges and international shipping charges may apply, depending on the location. Subject to the full terms and detailed information on obtaining service available at www. apple.com/legal/warranty and www.apple.com/support, if you submit a valid claim under this warranty, Apple will either repair, replace, or refund your hardware product at its own discretion. Warranty benefits are in addition to rights provided under local consumer laws. You may be required to furnish proof of purchase details when making a claim under this warranty.
Hermès shall deliver to the customer a watch band that is free from manufacturing defects at the time of delivery, that is to say that the product will be fit for the normal use expected for this kind of product and will have the features set out at the time of the order and its acceptance. This warranty does not cover normal wear and tear, or any damage resulting from an accident, negligence, or improper handling. Nor does it apply, on a more general basis, if there is evidence of improper use or misuse. This warranty may only be exercised on condition that the customer does so within the statutory period applicable to the country of purchase as from the delivery of the goods. Any claim concerning a watch band must be addressed to the Hermès store of the purchase or to any Hermès store, the address of which can be found at the following link: hermes.com/applewatchhermes. The customer may choose to have the watch band either repaired or replaced, unless one of these choices leads to a patently disproportionate cost for Hermès. The repair or replacement of a watch band will occur at no cost to the customer and shall be without prejudice to possible damages in the event that the customer should be entitled to such.
For Australian Consumers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Apple: Apple Pty Ltd, PO Box A2629, Sydney South, NSW 1235. Tel: 133622. Hermès: Hermès Australia Pty Ltd, Lv 11, 70 Castlereagh St, Sydney, NSW 2000. Tel: 02 9216 1900.
Apple Watch Hermès leather straps will acquire a patina over time particularly Barenia calfskin which will darken with use. This is a natural characteristic of Hermès leather.