Any questions? Please consult our.
Our Customer Service is also available to answer your questions by telephone.
To contact us by telephone please call Monday to Friday 9.30am to 5.30pm AEST on 1300 728 807 (Australia) or +61 2 9287 3208 (New Zealand) excluding public holidays.
The TNT courier network is currently experiencing technical difficulties, all orders will be shipped by an alternative courier service DHL. Delivery by DHL may require additional time to some locations. We apologise for any inconvenience.
Hermes.com will be undergoing scheduled maintenance from 12pm Thursday July 27.
Our Customer Service telephone number will be unavailable from 12pm Thursday July 27 and will re-open at 9.30am Monday July 31.
All orders placed after 12pm Thursday July 27 will not be dispatched until Monday July 31.